Plumber in Payson, IL

So I called about a slow drain in the kitchen. Guy shows up, snakes it, tells me it was grease and not roots which is what I was scared of. Cleared it out, showed me the gunk on the snake which was gross but whatever. Only thing is the appointment window was 4 hours and he came at the very end of it so I basically lost a Saturday morning waiting around. Work was solid though. Would call again.

Fixed the leak under the bathroom sink, that part was fine. But the price on the phone was not the price on the bill. Guy said once he got in there it was more involved. I get it, things happen. But a call before doing the extra work would've been nice. Just felt a little blindsided when I went to pay.

Old farmhouse outside Camp Point. Galvanized pipes, rust-colored water, pressure was terrible upstairs. They repiped the whole house in PEX over three days. Crew covered the floors, cleaned up every night, and the guy walked me through the shutoffs before he left. Water pressure is night and day. Not cheap but you get what you pay for.

Had them out for a backed-up floor drain in the basement. They found roots in the line and cleared it with a cutter head. Explained why it happened and what to watch for. Took a while to get scheduled — about a week out — but once they were here it was quick. Would use again.

Drain got cleared, no problem there. But the guy tracked mud through the hallway and didn't clean it up. I had to mop after he left. Small thing but for what I paid I expected better. The plumbing part was fine.

We had them repipe a section of old pipe in the crawlspace. Good work, no leaks. The reason for 4 stars is they were supposed to call before arriving and didn't, so my wife was caught off guard when they showed up. Not a huge deal but communication could be tighter. Work itself was excellent.

So I called about a slow drain in the kitchen. Guy shows up, snakes it, tells me it was grease and not roots which is what I was scared of. Cleared it out, showed me the gunk on the snake which was gross but whatever. Only thing is the appointment window was 4 hours and he came at the very end of it so I basically lost a Saturday morning waiting around. Work was solid though. Would call again.

Fixed the leak under the bathroom sink, that part was fine. But the price on the phone was not the price on the bill. Guy said once he got in there it was more involved. I get it, things happen. But a call before doing the extra work would've been nice. Just felt a little blindsided when I went to pay.

Old farmhouse outside Camp Point. Galvanized pipes, rust-colored water, pressure was terrible upstairs. They repiped the whole house in PEX over three days. Crew covered the floors, cleaned up every night, and the guy walked me through the shutoffs before he left. Water pressure is night and day. Not cheap but you get what you pay for.

Had them out for a backed-up floor drain in the basement. They found roots in the line and cleared it with a cutter head. Explained why it happened and what to watch for. Took a while to get scheduled — about a week out — but once they were here it was quick. Would use again.

Drain got cleared, no problem there. But the guy tracked mud through the hallway and didn't clean it up. I had to mop after he left. Small thing but for what I paid I expected better. The plumbing part was fine.

We had them repipe a section of old pipe in the crawlspace. Good work, no leaks. The reason for 4 stars is they were supposed to call before arriving and didn't, so my wife was caught off guard when they showed up. Not a huge deal but communication could be tighter. Work itself was excellent.